Effective Date: July 9, 2025
Last Updated: July 9, 2025
Welcome to AskChad AI, Inc. ("we," "us," or "our"). We provide an AI-powered dating and relationship assistant via Telegram and other platforms. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our service.
By using our service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use our services.
Our company is incorporated in the United States. We comply with applicable U.S. data privacy laws including the California Consumer Privacy Act (CCPA), and, where relevant, the General Data Protection Regulation (GDPR) for users in the EU and UK.
We collect and process the following types of personal data:
• Identity Data: Your Telegram phone number.
• Contact Data: Your phone number and contact preferences.
• Financial Data: Payment details processed through Stripe (we do not store full card details).
• Content Data: Messages, screenshots, images, or dating profiles you send to our service.
• Technical Data: IP address, message metadata (timestamps, delivery status), device type, and diagnostics.
• Usage Data: Features used, number of messages sent, and service interaction patterns.
Although U.S. privacy law does not require a legal basis for processing, we align our practices with international standards like GDPR:
• Contractual Necessity: To provide our coaching service.
• Legitimate Interests: To improve our services, maintain security, and operate our business.
• Consent: For marketing and optional features, where applicable.
• Legal Obligation: To comply with legal requirements (e.g., financial recordkeeping).
• To provide our service: Deliver coaching, manage your account, and analyze messages and images.
• To improve our service: Monitor performance, train AI models, and troubleshoot issues.
• To manage our business: Process payments, manage subscriptions, and provide customer support.
• For marketing: With your consent, we may notify you of new features and promotions.
• For legal compliance: Fulfill legal or regulatory obligations.
We rely on trusted partners to operate our service:
• Telegram (Bot APImessaging): Username and message content.
• OpenAI (AI processing): Anonymized messages and images.
• Supabase (Database storage): Contact info, preferences, and usage metrics.
• Stripe (Payment processing): Billing and payment information.
• Railway (Infrastructure hosting): Technical logs and application data.
Each of these providers has its own privacy policy and complies with applicable data protection standards.
We take appropriate security measures to protect your data:
• Encryption: Data is encrypted in transit using HTTPS/TLS and at rest.
• Access Controls: Multi-factor authentication and role-based access.
• Monitoring: Firewalls and intrusion detection systems.
• Staff Training: Limited access for authorized personnel and regular security training.
We only retain personal data for as long as necessary:
• Messages: Retained for up to 30 days for user experience and service improvement.
• Images: Deleted within 24 hours of processing.
• Inactive Users: Data is deleted after 90 days for free trials and 30 days after subscription cancellation.
• Backups: Retained for up to 90 days for disaster recovery purposes.
• Legal Requirements: Some data, like financial records, may be kept longer.
Depending on your jurisdiction, you may have the following rights:
• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Ask us to delete your data ("right to be forgotten").
• Restriction: Ask us to suspend data processing in certain cases.
• Portability: Receive your data in a machine-readable format.
• Objection: Object to our use of your data, especially for marketing.
• Withdrawal of Consent: Revoke consent at any time.
To exercise your rights, contact us at contact@ask-chad.ai or send "STOP" to our Telegram bot.
Some of our service providers are based outside of your country. We ensure appropriate protections are in place:
• U.S.-based services (Twilio, OpenAI, Railway) operate under Standard Contractual Clauses.
• EU-based services (Supabase) benefit from adequacy decisions.
• All transfers are made under safeguards that comply with data protection laws.
While our Telegram service does not use cookies, our website may use:
• Essential Cookies: Required for basic functionality.
• Analytics Cookies: Help improve the user experience.
• Marketing Cookies: Used with your consent to personalize content and ads.
You can manage cookie preferences via your browser settings or website controls.
Our service is intended for users aged 18 and older. We do not knowingly collect data from individuals under 18. If you believe a child has used our service, contact us immediately for deletion.
12. Data Breach Notification
If a personal data breach occurs:
• We will notify affected individuals if the breach poses a high risk.
• We will report the breach to regulators if legally required.
• We will take prompt action to mitigate and document the breach.
We may update this policy from time to time. Major changes will be communicated to you via email or Telegram. Updated policies will also be posted on our website with a new effective date. Continued use of our service implies acceptance of any changes.
14. Supervisory Authority and Complaints
Users in the U.S. may contact us directly with concerns.
UK and EU users may also contact their local data protection authority:
• UK: Information Commissioner’s Office (ico.org.uk)
• EU: See the EDPB website at edpb.europa.eu for contact details.
Contact Information
AskChad AI, Inc.
Email: contact@ask-chad.ai
Website: https://ask-chad.ai
We aim to respond to all privacy-related inquiries within 5 business days.